Cant connect Pro 4 Spotlight cameras to Wifi Router

[Needler]

Hi, 
I've just received my x4 Arlo Pro 4 Spotlights and only 1 of the 4 cameras have successfully connected and updated its firmware.
This is despite multiple (hundreds) of attempts on Android App and Desktop (multiple browsers).  I have followed troubleshooting process, sought assistance from Arlo bot/chat - which only reiterates the troubleshooting process and claims my upload speed is insufficient (when all other devices are disconnected).  I have tried Guest Wifi @2.4GHz also and renaming WiFi SSID.
Having read pretty much every post and thread on this community site, its pretty clear that there's some sort of critical fault in a very high proportion of the camera units.  This is really disappointing as the one I have got to work is fantastic.  I'd love to know the extent of beta testing on this product...
This has been one of the worse user experiences ever and I'm pretty close to boxing them up and sending them back to the retailer. 
For any Arlo staffer who monitors these forums, my case number is 42916623 - happy to take any additional advice - but please, don't tell me to factory reset and try again for the 453rd time.
Cheers.

[JamesC]

Needler,

I will take a look a look at your support ticket and escalate as needed.

JamesC

[JohnChap]

I have had the exact same problem as above however I have been able to connect 2 out of 4 of the cameras, and have spent hours trying all the trouble shooting and about to throw them out, very frustrating spending so much money and needing them to work, please help

[JamesC]

JohnChap,

What behavior are you seeing when attempting to connect the other two cameras? Provide as many details as you can for what you're seeing during onboarding.

JamesC

[Nsnet]

I am having the same problem. My wi fi router detects the camera but the arlo app will not recognize the added on camera. What is the solution. Tech team basically dismissed me. No solutions=bad service. 

[StephenB]

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@Nsnet wrote:

I am having the same problem. My wi fi router detects the camera but the arlo app will not recognize the added on camera. What is the solution. 

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Are you onboarding to a guest network, or your normal WiFi Network?  Guest networks often isolate the clients - and if they do that, the app won't be able to find the camera.  There usually is a setting for that in the router.

Also, I suggest trying a PC (browsing to my.arlo.com), as that will sometimes work when the app fails.