Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot find Settings>Devices for Base Station

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Tim_T
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I am trying to set up local USB recording and the first step is to locate Settings>Devices. Where is it? The only Devices I see are the six Pro 4 cameras, and thats in Settings>Home>Devices. I'm using the web portal. I've also tried finding the Base Station Settings in the Arlo Secure app.

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Tim_T
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Aspirant

Solved. Thank you all. I did not realize that I needed to add the Smart Hub as a device. That was not possible to do from the web portal for some reason, but it was almost automatic from the Arlo Secure mobile app.

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DannyBearAgain
Master
Master

Had you imported the base station into your account?

 

The Cameras need to be added to the base to have backup storage capabilities.

 

 

StephenB
Guru Guru
Guru

@Tim_T wrote:

I am trying to set up local USB recording and the first step is to locate Settings>Devices. Where is it? 


What base station model do you have?

 

Are you using the primary account?  Or are the cameras shared with your account?

 

Also - do you see "Library" as a menu option on the main app page?  Or do you see "Dashboard" and "Feed".

Tim_T
Aspirant
Aspirant

Solved. Thank you all. I did not realize that I needed to add the Smart Hub as a device. That was not possible to do from the web portal for some reason, but it was almost automatic from the Arlo Secure mobile app.

DannyBearAgain
Master
Master

That’s a first, usually it is the other way round when trying to import devices.

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