Cancelled my subscription and still getting charged.

[jojobebe]

My daughter cancelled her account in December 2023.  No invoice in January, then billing started again in February.  Since she no longer has an account, no one will talk to her.  This is happening to multiple people.  Unbelievable.  No way to contact anyone.  Terrible company.    She  has been billed incorrectly for 4 months.

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.