Can’t subscribe to CVS

[Dee15]

I am trying to subscribe to the continuous recording feature ASAP after an incident occurred and I want around the clock recording. When I click subscribe now it takes me to the page to choose your camera but no list comes up and there is no option to continue? How do I subscribe

[jguerdat]

Do you currently have a subscription? Not all countries can get them.

Are you using the app (which one) or the web client (my.arlo.com)? Try both.

[StephenB]

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@jguerdat wrote:

Do you currently have a subscription? 

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@Dee15 - also, the Pro 4 needs to be connected through a base station (not directly to your home wifi).

In addition, the camera needs to be connected to AC power.