Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Can't contact support even though we have a subscription

Reply
Discussion stats
  • 1 Reply
  • ‎2024-12-31 02:34 PM
  • 230 Views
  • 0 Likes
  • 1 In Conversation
chuck21
Tutor
Tutor
‎2024-12-31 02:34 PM

The automated chat bot keeps going in circles, and the option for a phone call is grayed out. How do I get a human?

Labels:
0 Likes
Reply
Message 1 of 2
230
1 ACCEPTED SOLUTION

Accepted Solutions
chuck21
Tutor
Tutor
‎2024-12-31 03:12 PM

I got through by telling the chat bot I was having trouble subscribing to a plan.

View solution in original post

0 Likes
Reply
Message 2 of 2
223
1 REPLY 1
chuck21
Tutor
Tutor
‎2024-12-31 03:12 PM

I got through by telling the chat bot I was having trouble subscribing to a plan.

0 Likes
Reply
Message 2 of 2
224
Discussion stats
  • 1 Reply
  • ‎2024-12-31 02:34 PM
  • 231 Views
  • 0 Likes
  • 1 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.