Arlo|Smart Home Security|Wireless HD Security Cameras

Can't connect to website-reporting as not secure-all models

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Hokiehall
Tutor
Tutor

I am getting a "website not secure" message from all browsers. Sounds like a security certificate needs renewing.

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plymouth
Aspirant
Aspirant

If i click onto my arlo i can get on my cameras from there 

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plymouth
Aspirant
Aspirant

If i click onto my arlo i can get on my cameras from there 

waynetemplin
Aspirant
Aspirant

Arlo web site generates this message:

Secure Connection Failed

An error occurred during a connection to arlo.netgear.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Website has been down for past two days. Using camera is not an option or relevant to issue.

StephenB
Guru Guru
Guru

@waynetemplin wrote:

Arlo web site generates this message:

Secure Connection Failed

An error occurred during a connection to arlo.netgear.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Website has been down for past two days. Using camera is not an option or relevant to issue.


You are getting this error because you are still using the old Netgear URL (arlo.netgear.com).  Arlo hasn't been part of Netgear for 5 years now.

 

You should be using the current URL ( https://my.arlo.com )

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