Can I access continuous recording on Arlo secure $12.99 plan for video from this afternoon?

[michelleh47]

Can I access a recording from this afternoon if I don't have continuous recording plan?  Camera recorded at 3:16pm and then there was a gap of video missing after that video until the camera recorded again at 3:18pm. I would really like to have the video between the 3:16pm video and the 3:18 pm video. Is there a way I can access that video and download it? I am on the Arlo secure $12.99 plan.  

[DannyBearAgain]

You need a seperate CVR plan for continuous recording although not downloadable only viewing.

The camera will not normally record between triggered recordings although you can manually set the record duration to a maximum of 5mins.

 If you live stream the camera and manually record to the cloud storage, you can get up to 30mins before it times out and needs restarting again.

[StephenB · Accepted solution]

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@michelleh47 wrote:

 Camera recorded at 3:16pm and then there was a gap of video missing after that video until the camera recorded again at 3:18pm.

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There's nothing to access if the camera wasn't recording in between those times.

[michelleh47]

thank you! 

[michelleh47]

Thank you!