Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras record every little sound

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groundy
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My Arlo device was great to start with, now my cameras record every little sound, so my batteries drain fast, my service is terrible now I don’t know how to get ahold of anyone to fix it. Any advice?

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jguerdat
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Guru

Could be the sun's IR being reflected due to the angle of the sun now. Remember that it changes over time and can cause issues. If it's happening at night, too, then that's not the issue.

 

Try reducing the motion sensitivity in your modes and rules. Here's a link that may help (this is for the old user interface but there's a link near the top if you happen to have the new version):

 

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

 

You may also want to reposition the camera to eliminate trees, bushes, etc. that blow in the wind. A screenshot of the camera view may be useful for suggestions.

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