Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras aren't working the one time I need them!

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TacoTuesday
Star
Star

Had activity outside of my house and live view and recordings were down at 10:55am PST.  Worthless!!!!!!!!!!!!!!!

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JamesC
Community Manager
Community Manager

The Arlo development team is currently investigating reports of this issue. You can view status updates here: https://status.arlo.com/

 

We apologize for any inconvenience this has caused.

 

JamesC

JamesC
Community Manager
Community Manager

This issue should now be resolved. You may need to log out and log back in to the Arlo Secure mobile app if you're still experiencing any issues.

 

JamesC

secaz
Virtuoso
Virtuoso

Nope - not resolved.  I have 3 base stations and only one has come back.  Same experience on web portal and Android, logged out and logged back in...

 

Cold booted the other two base stations, still no joy.

 

I'm sure most criminals have noticed by now that Thursdays are Arlo maintenance days.  Cannot count the number of times Arlo has gone down or malfunctioned on Thursdays... and many times on into Friday or Saturday...

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  • 3 Replies
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