Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Reply
Discussion stats
  • 3 Replies
  • ‎2023-06-08 11:16 AM
  • 326 Views
  • 0 Likes
  • 3 In Conversation
TacoTuesday
Star
Star
‎2023-06-08 11:16 AM

Had activity outside of my house and live view and recordings were down at 10:55am PST.  Worthless!!!!!!!!!!!!!!!

Labels:
0 Likes
Reply
Message 1 of 4
326
3 REPLIES 3
JamesC
Community Manager
Community Manager
‎2023-06-08 11:47 AM

The Arlo development team is currently investigating reports of this issue. You can view status updates here: https://status.arlo.com/

 

We apologize for any inconvenience this has caused.

 

JamesC

0 Likes
Reply
Message 2 of 4
314
JamesC
Community Manager
Community Manager
‎2023-06-08 12:11 PM

This issue should now be resolved. You may need to log out and log back in to the Arlo Secure mobile app if you're still experiencing any issues.

 

JamesC

0 Likes
Reply
Message 3 of 4
307
secaz
Virtuoso
Virtuoso
‎2023-06-08 12:21 PM

Nope - not resolved.  I have 3 base stations and only one has come back.  Same experience on web portal and Android, logged out and logged back in...

 

Cold booted the other two base stations, still no joy.

 

I'm sure most criminals have noticed by now that Thursdays are Arlo maintenance days.  Cannot count the number of times Arlo has gone down or malfunctioned on Thursdays... and many times on into Friday or Saturday...

0 Likes
Reply
Message 4 of 4
301
Discussion stats
  • 3 Replies
  • ‎2023-06-08 11:16 AM
  • 327 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.