Arlo|Smart Home Security|Wireless HD Security Cameras

Camera will not charge

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Catdrew01
Follower
Follower

I believe water had gotten into the camera. Is there anything I can do?

 

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jguerdat
Guru Guru
Guru

You can try drying it out with the battery out and the door left open. Use the same procedure as for a cell phone. this might take a few days. No guarantees. 

 

Why do you think water has gotten in? Check the o-ring at the front of the camera to ensure it's not damaged/missing. Applying a light coating of dielectric/silicone grease to the o-ring may prove useful.

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Catdrew01 

 

I have escalated this for you and Support should be reaching out to discuss options.

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