Arlo|Smart Home Security|Wireless HD Security Cameras

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Becky21
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Aspirant

We have a brand new battery and the camera drains the battery in less than a day. We have tried 3 other batteries (fully charged and work on other cameras) so we suspect the problem is with the camera draining the battery, rather than the problem being with the battery. Can anyone help us please?

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StephenB
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@Becky21 wrote:

We have a brand new battery and the camera drains the battery in less than a day. We have tried 3 other batteries (fully charged and work on other cameras) so we suspect the problem is with the camera draining the battery, rather than the problem being with the battery. Can anyone help us please?


About how many minutes of video recording is the camera doing per day?  If you use activity zones, then remove them for a day - zones surpress recordings, so you can't estimate this when they are in use.

Becky21
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Aspirant

We have had other cameras in the same place and they don't drain like this... There is definitely something with the actual camera 

StephenB
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@Becky21 wrote:

We have had other cameras in the same place and they don't drain like this... There is definitely something with the actual camera 


Could be.  But the place to start is finding out how much streaming this camera is doing at that location.  As I said, you need to remove activity zones to test this.

 

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