Arlo|Smart Home Security|Wireless HD Security Cameras

CVR subscribe now button not working

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Davidlayman
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Aspirant

I am trying to purchase a CVR plan for one of my cameras. When I select subscribe now none of my cameras are showing up to select. I saw that this has been an issue in the past. 

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StephenB
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Guru

@Davidlayman wrote:

I am trying to purchase a CVR plan for one of my cameras. When I select subscribe now none of my cameras are showing up to select. I saw that this has been an issue in the past. 


Do you have a camera that supports CVR?

 

Also, keep in mind that the camera will need to be powered from AC.

Davidlayman
Aspirant
Aspirant

I have the Pro 4 cameras. I was trying to do it while it was hooked up to the solar panel. I am now trying it with it just plugged in the wall next to me. It still does not show up to be selected for the CVR. thoughts?

 

StephenB
Guru Guru
Guru

@Davidlayman wrote:

I have the Pro 4 cameras. I was trying to do it while it was hooked up to the solar panel. I am now trying it with it just plugged in the wall next to me. It still does not show up to be selected for the CVR. thoughts?

 


The cameras also need to be connected via a base or smarthub - is that the case with your cameras?

 

FWIW, in my opinion the requirements for CVR should be easier to track down.