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Automatic reconnection WIFI after drop out

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Macabe321
Aspirant
Aspirant

So I had the internet drop out yesterday and the cameras would not reconnect automatically. I had tophysically remove the battery and start the sync process again. 

 

Distance to router did not matter , I have one camera 5m away and one and 20m away . I had to do the above process to all 4 cameras .

 

Is this a known issue?

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jguerdat
Guru Guru
Guru

Generally, no. When you say the internet dropped out, do you mean the router had issues or the ISP? The cameras should remain connected to the router but the connection to the server would be lost until the internet was back up. 

 

You might want to test by unplugging the router from the modem (or the modem from the ISP cable) to see whether this is repeatable.

Macabe321
Aspirant
Aspirant
The router lost connection to the isp.

Cameras go offline with no internet connection. And dont automatically reconnect

So frustrating. I have to manually recsync
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