Arlo Community

Arlo pro4 will not record

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  • ‎2022-04-07 05:22 AM
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bstan1976
Follower
Follower
‎2022-04-07 05:22 AM

Cameras stopped recording. Tried removing one device and now it won't resync

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jguerdat
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‎2022-04-07 06:29 AM

Have you tried the reset procedure? Is the battery charged? If you connect it to AC power will it connect?

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JamesC
Community Manager
Community Manager
‎2022-04-07 10:36 AM

bstan1976,

 

Adding to the troubleshooting steps listed above, also keep in mind Arlo Pro 4 requires an active trial plan or Arlo Secure subscription to save recordings to the cloud. Do you have an active subscription?

 

JamesC

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