Arlo pro 4 trial has ended and need to add to current plan

[Jdgsr]

I added a 4th camera and its trial has ended and I need to add it to my current subscription. However, when I go to the web or my account, when I try to manage cameras , everything states grayed out and I can’t drag it to join the others.  Suggestions?

[jguerdat]

Rebooting the phone and reinstalling the app may be the fix but you can also try the web client (my.arlo.com).

[Jdgsr]

This did not work. I FINALLY after two tries got someone at Arlo to chat and they helped to move it over. Great product - not so great support