Arlo pro 4 does not blink when pointed at the QR code

[Vindi]

Arlo pro 4 does not blink when pointed at the QR code for setup.

[StephenB]

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@Vindi wrote:

Arlo pro 4 does not blink when pointed at the QR code for setup.

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Are you hearing a chime?

It can take some effort to get the camera properly positioned to focus on the code.  You can try adding the camera from a PC (my.arlo.com).  Then the code would be bigger, and you'd only be holding the camera.

[Vindi]

Thank you for your suggestion but still doesn't blink or chime. I think I've got a "dud" Brian J Chaplin.

[JamesC]

Vindi,

Take a look at the troubleshooting steps for scanning the QR code here: https://kb.arlo.com/000062338/My-Arlo-camera-will-not-scan-the-QR-code-during-setup

JamesC