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Arlo pro 4 12x zoom

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ArloMartian
Aspirant
Aspirant
I recently purchased a Arlo pro 4, it advertised that it had 12x zoom capability but the most it will do is 8x. I have been through all the video settings and it doesn't matter which resolution I pick it's all the same zoom 8x.
Any help would be greatly appreciated.
JamesC
Community Manager
Community Manager

ArloMartian,

 

Thank you for bringing this to our attention. I've escalated this issue to the development team. I will provide an update once I have more information.

 

JamesC

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