Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro 4 stopped sending notifications and saving video to library

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DC5427
Aspirant
Aspirant
My camera is two weeks old. Yesterday it stopped detecting motion, sending notifications and saving video. It was working well up until yesterday.
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DC5427
Aspirant
Aspirant
No, the camera is only two weeks old, so the subscription is still good. I think the camera goes offline, perhaps due to internet interruption, and I had to turn it off, wait a minute, and then turn it back on. Classic fix.

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jguerdat
Guru Guru
Guru

Did your trial subscription end? Check Settings, Subscription. You need a sub for cloud recordings.

 

If that's not it, check you active mode to verify it's not set to Disarmed. You could also try restarting the camera or remove and reinsert the camera battery.

DC5427
Aspirant
Aspirant
No, the camera is only two weeks old, so the subscription is still good. I think the camera goes offline, perhaps due to internet interruption, and I had to turn it off, wait a minute, and then turn it back on. Classic fix.
Discussion stats
  • 2 Replies
  • 739 Views
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  • 2 In Conversation