Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 4 keeps going offline and online on it's own.

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rocster0289
Aspirant
Aspirant

Arlo Pro 4 keeps going offline and online on it's own. My two other cameras have no issues and this one has a full strength WiFi signal. It is also at the latest firmware,

Anyone else have a fix for this?

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ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have tried so far? I don't want to suggest anything you have previously performed.

rocster0289
Aspirant
Aspirant

Thanks for your response.

I have checked Firmware, reset camera and removed and re-added to the app. Also have moved my WiFi router so there would be a more direct Line of Sight to the camera.

ShayneS
Arlo Moderator
Arlo Moderator

@rocster0289 Can you PM me with the serial number of the affected device? 

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