Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro 4 cameras - router cannot find them

Reply
Discussion stats
  • 1 Reply
  • ‎2021-10-13 04:29 PM
  • 562 Views
  • 0 Likes
  • 2 In Conversation
Blueswede
Aspirant
Aspirant
‎2021-10-13 04:29 PM

I have 3 new Pro 4 cameras and after they scan and recognize the QR code, my router cannot find them. What do I do to fix this?

I am using my desktop computer. 

Labels:
0 Likes
Reply
Message 1 of 2
562
1 REPLY 1
StephenB
Guru Guru
Guru
‎2021-10-14 04:40 AM
@Blueswede wrote:

I have 3 new Pro 4 cameras and after they scan and recognize the QR code, my router cannot find them. What do I do to fix this?

 

Make sure the network name and passphrase are correctly typed - both are case-sensitive.

0 Likes
Reply
Message 2 of 2
550
Discussion stats
  • 1 Reply
  • ‎2021-10-13 04:29 PM
  • 563 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.