Arlo Pro 4 Offline Status

[Gulliver59]

We had a set of Arlo Pro 4 cameras installed on March 10. Overall, they have performed well. However, starting last Friday, one of the cameras is showing that it is offline. Have no idea why as it was running flawlessly before. WiFi signal strength is strong, as it always has been. Why would it just stop working? How do we get it back up and running? Appreciate any thoughts and advice.

[jguerdat]

Had you been monitoring the battery level? I'd start by charging it and see if it connects while indoors. 

[Gulliver59]

Sure have. The battery has been running at 100%. May have to see if we can reboot somehow. Thanks for the suggestion.