Arlo Pro 4 ; NEED LIVE AGENT PHONE NUMBER PLEASE ; can hardly navigate this ; i am techno-dinosaur

[No4Clue]

Arlo Pro 4 ; NEED LIVE AGENT PHONE NUMBER PLEASE ; can hardly navigate this ; i am techno-dinosaur

[StephenB]

---

@No4Clue wrote:

Arlo Pro 4 ; NEED LIVE AGENT PHONE NUMBER PLEASE ; can hardly navigate this ; i am techno-dinosaur

---

They don't publish one, and googling for one almost always leads to a scammer.

• https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams

Can you describe your issue here?  We might be able to help.

[TLCtheTexan]

If you have a subscription, then you can go to settings, a specific camera , then support. It should allow you to call or file a case. It is difficult to even file a support request online now. It is obvious that arlo is having financial problems. They have taken away the alert status for non-suscribers. Can you imagine. It's like a guitar without strings. It seems a class action lawsuit will come of all there nonsense. I am going to post an important some important information tomorrow. please look out for it.

[TrinaSawicki]

It  should be illegal to sell products and services without a phone number for support.   I am able to use automated services and do not mind, however my situation really requires a live agent. I can not find a phone number to save my life.  I am so frustrated and will not purchase anything further from this company unless I can speak with a live person.  This is so aggravating.  My reviews will not be what they will like at all I someone doesn't reach out to me.  I will also be glad to participate in a class action lawsuit. 

[TrinaSawicki]

You shouldn't have to have a subscription for support if you are able to buy the product.

[JamesC]

TrinaSawicki,

What issue you are you experiencing? If you're able to provide some details we may be able to assist here on the community.

JamesC