Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 4 - Difficulty in getting case to release to replace battery

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mjd500
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I am having to hit the case while releasing the button underneath to try and get the inner battery piece to release outward from the outer shell.  I have had this issue with camera since new.  It sometimes takes 10 minutes or more of fiddling with it before I can remove the outer case to replace the battery.  

Just wondering if there is anything to get it to release further outward so I can just pull out, replace the battery, and snap back in?

Thanks in advance for any tips...

StephenB
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@mjd500 wrote:

 

Thanks in advance for any tips...


Normally you press the button to get the outer shell and camera body to separate, and then press it a second time while you remove the camera body altogether.  You shouldn't have to hit the case.

jguerdat
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There have been times where I just hold the case securely and "throw" it towards my other hand which is ready to catch the camera as it comes free.

TomMac
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maybe a light touch of silicon grease on the oring will help

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