App and Website Feed Issue Arlo Pro 4

[jbrowning]

My wife and I both have nothing come up on the feed in the app or website.  The feed says there are no events for the day but we get notifications when the camera sees someone, etc.  If you go to the device on the app or website you can see a live feed. 

We are paying a monthly fee but when logging into the website it says we don't have a plan and on the app it says we are trying to access a premium feature to view 60 days of video recordings when clicking on a device. 

[ShayneS]

Hi @jbrowning 

Thank you for bringing this to my attention. I made a small update here on my end. Can you please try and test this again? See if your recordings show in the feed now.

[ShayneS]

Hi @jbrowning 

Thank you for bringing this to my attention. I made a small update here on my end. Can you please try and test this again? See if your recordings show in the feed now.