Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2024-03-12 09:15 AM
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Winterboarder
Aspirant
Aspirant
‎2024-03-12 09:15 AM

I live in the US and have 4 cameras. I took one of the and I'm trying to set it up at my moms house in Romania. The apps can't find the camera. I have the correct 2.4 Ghz network, from US bought Linksys router. Is Arlo preventing me to set up my camera in a different country?

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jguerdat
Guru Guru
Guru
‎2024-03-13 06:35 AM

The setup should work fine in any country that allows access to the Arlo.com servers. Is a VPN in use by any chance? If so, disable it for setup purposes. Rebooting the router may also help.

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Winterboarder
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Aspirant
‎2024-03-13 08:03 AM

No VPN. I got the correct network, I hear the chime, but the app can't find it.

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Winterboarder
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‎2024-03-13 08:08 AM

I just got it to work after resetting the camera a few times.

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