All my Pro 4 camera batteries are now flat

[chicane]

I noticed early this morning (6am Australian time) that my cameras were not recording, nor could I open a live view. On my WiFi I could see all the cameras resetting their network connection every 8min30sec (all other clients were fine).

Now, all the cameras are less than 10% and needing charge. I suspect there was a backend outage and the cameras went into a loop.

Anyone else observe similar?

[chicane]

Hello, This was a one off occurrence that has not happened since however the impact was inconvenient to say the least.

[jguerdat]

The battery usage is more likely due to a connection issue to your WiFi. If the internet connection disappears, the cameras won't drain like you're seeing. I would reboot the router and possibly your cameras, too.

[chicane]

No - I’ve got Ubiquiti/Unifi. All other wireless clients were stable. Only the cameras were doing this. 

[ShayneS]

Hi @chicane 

Was this a single occurrence or are you still experiencing this with the Pro 4 cams? 

[chicane]

Hello, This was a one off occurrence that has not happened since however the impact was inconvenient to say the least.

[ShayneS]

@chicane 

Thank you for the update. Please let me know if you experiencehis symptom again, and I'll do my best to assist.