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I just received my Arlo cameras. I am trying to set up activity zones, but the camera image is not loading in the activity zone settings. It is a black screen with a spinning loading symbol in the middle. I have waited several minutes, I have reset the app, and reset the camera. The camera’s live feed is working fine. I have the free trial of the Arlo App.
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I am not sure if this really did it, or if it was pure coincidence, but it worked. I reset the individual device(s) and completely deleted the app. I set everything up again and it worked. No issues sense.
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eazy_monsrud,
Are you using the Arlo mobile app or the web client to set this up? If you try viewing from a different device do you still experience the same behavior?
JamesC
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I have a subscription and have the same issue. The image does not appear on iPhone running iOS 17.1.1 and arlo secure 4.10 (7096)
using a pc or Mac to connect to my arlo when selecting activity zones the activity zone page never loads - only showing the arlo logo. No error message is displayed.
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NJohnnyR,
Consider removing and re-adding the camera to your Arlo account. Do you still experience the same behavor?
JamesC
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Have removed device and added and still the same issue occurs.
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I have same issue. Doorbell wired not showing picture in video settings. Other cams do.
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I am not sure if this really did it, or if it was pure coincidence, but it worked. I reset the individual device(s) and completely deleted the app. I set everything up again and it worked. No issues sense.
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