50% off upgrade does not work

[kp3560]

Have code for end of life upgrade, but when go to site to purchase  code not accepted

what am I doing wrong

,evin

[DannyBearAgain]

Are you a valued US arlo  customer?

[kp3560]

Australian Arlo customer

[DannyBearAgain]

From the EOL article,

https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life 

Note: US customers who onboarded an Arlo Wire-Free Camera (VMC3030) or Arlo Pro Camera (VMC4030) before January 1, 2023 are eligible for upgrade offers. For more information, visit: EOL Offer Form

[JamesC]

kp3560,

Which product are you trying to use the code toward? Can you link the url?

JamesC

[kp3560]

https://www.arlo.com/en-au/cameras/pro/arlo-pro-4.html

[JamesC]

The discount will not apply to products that are already discounted.

JamesC

[kp3560]

Everything on website is already discounted

can you send link to arlo 4 camera not discounted

kevin