1 of 2 Arlo pro 4's are not recording

[Gege1234]

2 active pro 4’s (A and B) subscribed but only A saves activity recording to library and also only A can manual record.

B can live view but no recording/photo function, no recording activity to library.

Checked all functions, on/off, arming and chat bot…

Frustrated as no real answer!!!

[jguerdat]

Also, if using a resolution higher than 1080p there's no manual recording or snapshots possible during live view.

[StephenB]

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@Gege1234 wrote:
2 active pro 4’s (A and B) subscribed but only A saves activity recording to library and also only A can manual record.

B can live view but no recording/photo function, no recording activity to library.

Checked all functions, on/off, arming and chat bot…

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I'd try removing/reinserting the battery in B next.

[jguerdat]

Also, if using a resolution higher than 1080p there's no manual recording or snapshots possible during live view.