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video count badge not clearing after I view the videos

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  • ‎2020-03-04 02:42 PM
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Sbergbike
Aspirant
Aspirant
‎2020-03-04 02:42 PM

The video count badge in the Iphone App only clears/zeros out on the first camera's videos that you view.  While the app is still open, if you view any other cameras videos, it will leave the count on the next camera displayed as it originally was.  You have to exit the IoS app and click another cameras video count to clear it.  It only clears one cameras count per time that you open and close the app on the phone or Ipad.

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JamesC
Community Manager
Community Manager
‎2020-03-06 09:09 AM

Sbergbike,

 

Do you have the latest version of the Arlo iOS mobile app installed from the app store?

 

JamesC

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Sbergbike
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Aspirant
‎2020-03-06 09:32 AM
Yes. I have version 2.13 (2334)
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  • 2 Replies
  • ‎2020-03-04 02:42 PM
  • 444 Views
  • 0 Likes
  • 2 In Conversation

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