This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
pro3 will not work unless connected to the charger
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My camera i fully loaded and it is detected. I have trubled shooted it but will not work if i take the charger out. Can someone tell me what to do ? Mvh Vivi Norway
- Related Labels:
-
Features
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Vivi17 wrote:
My camera i fully loaded and it is detected. I have trubled shooted it but will not work if i take the charger out. Can someone tell me what to do ? Mvh Vivi Norway
Are you saying that the camera says it is fully charged, but it only shows up on-line when powered by the charger?
If so, you should exchange it with the seller if you can. If that isn't possible, contact support. Use the link at the top right of the forum page.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have exactly the same problem. Today I added a third camera and the detection won’t work without charger connected. It is though recognized by the hub.
The other two works perfect
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Brisen,
A charger is not required for a Pro 3 camera to detect motion. If the camera only detects and records motion when a charger is connected, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.
JamesC
-
Arlo Mobile App
362 -
Arlo Pro 3
7 -
Arlo Secure
2 -
Arlo Smart
298 -
Before You Buy
276 -
Features
364 -
Firmware Release Notes
4 -
Installation
323 -
Online and Mobile Apps
15 -
Service and Storage
17 -
Troubleshooting
1,649