can't add arlo base station to homekit. Need a reset token

[Shadik]

Hi,

I had few Pro 2 cameras with the base station working well with HomeKit.

I added a new base station to my arlo setup "VMB4540r2" (now have one base station for Pro 2 cameras and another base station for pro 3 and Ultra 2 cameras) however the cameras under the new base station all show up as serial numbers (although they are named in Arlo app) and they say no response. Not sure if I need a reset token but hoping it does not ruin the setup for my other base station.

Thanks in advance

[BrookeN]

Can you please dm me the serial number of the basestation that is needing the token reset? You send a dm by clicking on the envelope icon on the top right of the forum page.