Record function

[Tusitala1]

Hi there, my cameras no longer have the ability to manual record. No options is available. All software is up to date and it still says I have the complementary subscription. Just seems to have stopped.

[StephenB]

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@Tusitala1 wrote:
Hi there, my cameras no longer have the ability to manual record. No options is available. All software is up to date and it still says I have the complementary subscription. Just seems to have stopped.

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Have you tried both the web client and the app?

[Tusitala1]

I only use the app, if I’m trying to access via the web, it says link not valid.

[jguerdat]

Use https://my.arlo.com.