Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Why can't I store video locally?
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
So I've just bough a Arlo-package used. 2 Arlo 3 Pro cameras, one doorbell (without camera) and base station wmb4540r2.
I have no subscription and intend to have no, and therefor want to store the files locally on a harddrive/memory stick in the base station.
The cameras show live video, and gives me alerts when movements noticed, but there is no files to be found in the library. Or actually there's a few files, but only from the doorbell..
I have turned on the local storage and formatted the drive. It says it's ready..
but the video is nowhere to be found.
I did also run a hard reset of the base station (little button for 10 seconds).
Signed in and out of the app as well as turned it on and of multiple times.
I need help..
What to do?
So I've just bough a Arlo-package used. 2 Arlo 3 Pro cameras, one doorbell (without camera) and base station wmb4540r2.
I have no subscription and intend to have no, and therefor want to store the files locally on a harddrive/memory stick in the base station.
The cameras show live video, and gives me alerts when movements noticed, but there is no files to be found in the library. Or actually there's a few files, but only from the doorbell..
I have turned on the local storage and formatted the drive. It says it's ready..
but the video is nowhere to be found.
I did also run a hard reset of the base station (little button for 10 seconds).
Signed in and out of the app as well as turned it on and of multiple times.
I need help..
What to do?
Labels:
- Related Labels:
-
Troubleshooting
1 REPLY 1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@UpperSwift wrote:
The cameras show live video, and gives me alerts when movements noticed, but there is no files to be found in the library. Or actually there's a few files, but only from the doorbell..
I have turned on the local storage and formatted the drive. It says it's ready..
but the video is nowhere to be found.
Is there still a trial subscription for the doorbell?
Are you looking for recordings in the app or in the browser? They are only available in the app. If you see "cloud" or "library" at the top of the page when you access the library, try pressing on that. That should let you choose the base station.
Note you can also verify that the cameras are recording by ejecting the storage and connecting the drive to a PC. If they are there, then you have an access problem - not a recording problem.
Related Labels
-
Arlo Mobile App
363 -
Arlo Pro 3
7 -
Arlo Secure
2 -
Arlo Smart
298 -
Before You Buy
276 -
Features
365 -
Firmware Release Notes
4 -
Installation
323 -
Online and Mobile Apps
15 -
Service and Storage
17 -
Troubleshooting
1,651