Arlo|Smart Home Security|Wireless HD Security Cameras
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Video library - motion alert is a still image from 2 hours prior

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  • ‎2020-10-21 02:59 AM
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ccast
Follower
Follower
‎2020-10-21 02:59 AM

I received a motion alert at one of the cameras and see someone standing there but it is a still shot from 2 hours prior and there isn’t any feed of it in the library. Does anyone know why that happens?

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JamesC
Community Manager
Community Manager
‎2020-10-21 12:43 PM

ccast,

 

Did you manually stream the camera at that time? Are you receiving any recordings in your library?

 

JamesC

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