Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Video goes black and pixalates

Reply
Discussion stats
  • 1 Reply
  • ‎2020-09-06 04:01 PM
  • 287 Views
  • 0 Likes
  • 2 In Conversation
Mamacita509
Aspirant
Aspirant
‎2020-09-06 04:01 PM
Lately I'm getting black screen video and or it pixalates. Any insight?
Labels:
0 Likes
Reply
Message 1 of 2
287
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2020-09-07 06:47 AM

That can be due to poor WiFi signal/quality. Have you tried rebooting your hub? It may be worth moving your hub away from the router to see if that helps.

0 Likes
Reply
Message 2 of 2
276
Discussion stats
  • 1 Reply
  • ‎2020-09-06 04:01 PM
  • 288 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.