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VMB4500r2 not updated

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  • ‎2021-03-01 10:17 AM
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jack10
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‎2021-03-01 10:17 AM

My Arlo pro 3 is not recording to the cloud it does register movement but no recording is saved. I have checked for updates but it does not register any new updates (currently running 1.16.5.0_3646_89fcc16) on my VMB4500r2 base station. From the Arlo site I can see a newer update* which could solve my issue but there is no update when I check the app/website.

 

*(https://community.arlo.com/t5/Arlo-Pro-3/Arlo-pro-3-not-recording-to-library/m-p/1749848#M867)

 

Anyone with similar issues or perhaps a solution?  Perhaps an issue with the software...

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dcfox1
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Master
‎2021-03-01 10:57 AM

Do you have a current smart subscription if you 3 month trial expired. It is needed for cloud recording but you would still get basic notifications as you said. 

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