Arlo|Smart Home Security|Wireless HD Security Cameras

United Kingdom

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downesb
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Aspirant
Hi, I have a x5 Pro 3 camera set up. One keeps going offline. It is fully charged. I have reset the camera, reset the base station. The base station is 2ft from the camera. It finds the camera, strong signal, but 5 minutes later the camera goes offline. I have tried full resets 3 times now and the same issue each time. Wireless signal is strong to this camera. Can anyone help please....thanks!
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downesb
Aspirant
Aspirant
All firmware is up to date
StephenB
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Guru

@downesb wrote:
 Wireless signal is strong to this camera. 

Possibly too strong (especially if the camera is also very close to the router).

 

Have you tried swapping two of the cameras?  Then see if the problem moves with the camera, or stays at the location.

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