Unable to authorize payment issue

[Ghostlion10]

I have been trying to subscribe to the monthly recording but every time I input my payment information I receive an error message saying Unable to authorize payment. Arlo, you don’t want my money???

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.