Arlo|Smart Home Security|Wireless HD Security Cameras

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Sags224
Follower
Follower

At first only one updated a week or two ago and stopped notifications for cameras connected to it, now the other two have updated and are showing the same problem. Anyone else experiencing this?

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ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact

vandyz
Aspirant
Aspirant

Yes, mine stopped recording all of my zones. I can manually record and it will show up in my library. If I reboot the base station it starts working again for a short time and then goes back to not recording. Cameras are all accessible and not offline. 

ShayneS
Arlo Moderator
Arlo Moderator

@vandyz 

 

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

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