Arlo|Smart Home Security|Wireless HD Security Cameras
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Subsription Problem

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  • ‎2024-01-30 01:46 PM
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Retired_Member
Not applicable
‎2024-01-30 01:46 PM

Everything was fine. I cancelled the free trial and then paid for a monthly unlimited devices plan. All OK as I have had confirmation and money has gone out of my account.

 

Now it says NO PLAN. All cameras and doorbell show on my app but I am getting no recordings.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-01-30 04:17 PM

HI @Retired_Member 

 

Thank you for the feedback, I have escalated this for you and someone from Support will be reaching out to you as soon as possible.

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