Shared used can not access mode

[Problemwhy]

Shared user can not access mode

[StephenB]

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@Problemwhy wrote:

Happened today, reinstalled app and my husband who is admin reinstalled app too, it did not work: shared user can not access mode

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Are you saying that you cannot change to another mode?

Or that you cannot edit the mode???

Also, when the cameras were shared, did your husband also select "Allow Access Rights"?

• https://kb.arlo.com/000062933/How-do-I-add-friends-on-my-Arlo-Secure-app-Arlo-Secure-4-0

One thing that has recently changed - Arlo now allows multiple phones to be logged into the same account.  So one option is to just use your husband's existing account on your phone, and then delete your "friend" account.

[Problemwhy]

Happened today, reinstalled app and my husband who is admin reinstalled app too, it did not work: shared user can not access mode

[StephenB]

---

@Problemwhy wrote:

Happened today, reinstalled app and my husband who is admin reinstalled app too, it did not work: shared user can not access mode

---

Are you saying that you cannot change to another mode?

Or that you cannot edit the mode???

Also, when the cameras were shared, did your husband also select "Allow Access Rights"?

• https://kb.arlo.com/000062933/How-do-I-add-friends-on-my-Arlo-Secure-app-Arlo-Secure-4-0

One thing that has recently changed - Arlo now allows multiple phones to be logged into the same account.  So one option is to just use your husband's existing account on your phone, and then delete your "friend" account.