Recordings on base station

[Dbellfreetrial]

My iPhone Arlo app updated today. I am now unable to view base station USB recordings on the app, just cloud. I get an error when I try. Everything has been reset/rebooted. The iPad app still works fine tho.

[JamesC]

Dbellfreetrial,

Is there anything different about your setup on the iPad?

JamesC

[Dbellfreetrial]

No, both running on same iOS, arlo software update and on the same network.

[JamesC]

Dbellfreetrial,

Try uninstalling the Arlo Mobile app on your iPhone, then download a fresh installation from the app store. Do you still see the same issue?

JamesC