Range issue Regarding Arlo SmartHub VMB5000 - 1.20.1.1_1327_eccc317 - 21 September 2022

[BBola81]

Good afternoon,

Though it is hard to document properly - I am fairly convinced that the latest update to the base-station (Arlo SmartHub VMB5000 - 1.20.1.1_1327_eccc317 - 21 September 2022) drastically reduced the effective range of the base station - and cameras that have worked properly - with good signal- is now out of range.

This all occurred on September 21st (last footage) - and thus coincidentally might be connected to the update.

Any one else experienced the same issue?

[jguerdat]

Might be worth using a WiFi app on your phone to check signal strength from the hub moving away towards the camera. A reboot of the hub may also be useful.