Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Problem arlo pro 3

Reply
Discussion stats
  • 1 Reply
  • ‎2021-01-30 10:41 AM
  • 519 Views
  • 0 Likes
  • 2 In Conversation
Stulesten
Follower
Follower
‎2021-01-30 10:41 AM
I have bought 2 cameras for my alarm and I can see in my app that they are added after installation but they do not record video and none of the new cameras are visible in the library. What have I missed? I have one month left on my subscription ...
Labels:
0 Likes
Reply
Message 1 of 2
519
1 REPLY 1
dcfox1
Master
Master
‎2021-01-30 10:49 AM
@Stulesten wrote:
I have bought 2 cameras for my alarm and I can see in my app that they are added after installation but they do not record video and none of the new cameras are visible in the library. What have I missed? I have one month left on my subscription ...

Do you mean the recordings are not visible in the library? Make sure you have your rules set to record for each camera. Also make sure notifications are checked if you are not receiving them. 

What are modes and rules and how does Arlo use them?

0 Likes
Reply
Message 2 of 2
517
Discussion stats
  • 1 Reply
  • ‎2021-01-30 10:41 AM
  • 520 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.