Pro3 camera does not record to the library, it does not have a record button on live stream.

[HSL7]

Camera does not record to the library, it does not have a record button on live stream.

[StephenB]

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@HSL7 wrote:

Camera does not record to the library, it does not have a record button on live stream.

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do you have a subscription for the camera?

[HSL7]

I don not, my trial ran out at the end of Dec which is when I started having the no record issues. Shouldn't I still have 7 days of library recording/storage  like I still have with my other 3 Pro1 cameras?

-H

[StephenB]

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@HSL7 wrote:

Shouldn't I still have 7 days of library recording/storage  like I still have with my other 3 Pro1 cameras?

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Unfortunately no.  None of the newer cameras (starting with the Ultra in 2018) have any free cloud storage.   They all require a subscription. 

FWIW, this was on the packaging of the Pro 3.  But often it's easy to overlook.

[HSL7 · Accepted solution]

Yup- I needed a subscription to get the camera working. Thanks for your help.