Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Pro 3 disconnects
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have Arlo pro 3. Three cameras and base. 1 camera will not stay connected and it’s the closest to the base! It also has solar charger. Anyone have this issue. I’m going to move that camera somewhere else to see if it is defective.
Labels:
- Related Labels:
-
Troubleshooting
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Krobman,
Swapping that cameras location with a camera that is working without any issues is a good place to start to identify if the issue is with the device or it's location. While you say the camera is the closest to the SmartHub, it could be that there is a source of interference at that location that is causing an issue.
Please let us know the results.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So it happened again with the different camera. Once a day it gets disconnected. The only difference is that area has a solar charger made by Arlo. I disconnected the charger and the problem went away!
Related Labels
-
Arlo Mobile App
392 -
Arlo Pro 3
7 -
Arlo Secure
2 -
Arlo Smart
308 -
Before You Buy
291 -
Features
387 -
Firmware Release Notes
4 -
Installation
341 -
Online and Mobile Apps
15 -
Service and Storage
17 -
Troubleshooting
1,779