This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Pro 3 cameras continuously going offline
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have 2 pro 3 cameras connected to a 4540r3 base station. Multiple times a day they are unavailable and appear offline. I reset base station in the app, they work for a while the drop again. Seems it’s the schedule mode causing the issue. I’ve check other threads and put base station into Armed mode and no drops so far.
Why does schedule mode cause drop outs, why has Arlo not fixed this? Or have they…
- Related Labels:
-
Arlo Mobile App
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It's likely not the schedule causing this but the signal between the hub and cameras. When "offline", what does the hub's LED show? If solid blue, it's not offline. Move a camera closer to the hub to see if it stays online at all times. If so, something about the signal strength and/or quality is causing the problem. Moving the hub to be closer to the cameras can be a solution but also check for other 2.4GHz wireless devices that may be interfering with the signal. House construction, things on/in the walls in the straight line path between the hub and cameras, etc. can all be issues that you may need to work around by repositioning cameras and/or hub.
-
Arlo Mobile App
404 -
Arlo Pro 3
7 -
Arlo Secure
2 -
Arlo Smart
308 -
Before You Buy
290 -
Features
390 -
Firmware Release Notes
4 -
Installation
344 -
Online and Mobile Apps
15 -
Service and Storage
17 -
Troubleshooting
1,795