Pro 3 Moth Motion Issue

[dresoccer4]

Hello - I just got the Pro 3 and set it up for outdoor use. It works well mostly, except one glaring issue I've ran into at night: moths set off the motion detection. 

I've adjusted the sensitivity all over the place,  but if a moth flies close to the IR light, it sets off the motion detector and I get an alert. There's got to be a way to disable bug motion detection, otherwise this is a huge problem. I would assume the software could differentiate between a tiny little moth and a larger animal and I'm just missing a setting.

Thanks!

[jguerdat]

The cameras don't differentiate based on size. Besides, a moth close to the camera will appear as large or larger than a large animal on the ground. Make sure you're setting sensitivity in your modes and rules since the motion test is just a test.

[dresoccer4]

I'm confused by your statement, I thought the cameras COULD differentiate by size? It says it can detect the difference between humans, animals, vehicles, etc. which means it knows the different sizes of things (vehicle > animal). 

So want the alerts only to appear if, say, larger than an animal. So only for people or vehicles. Thanks.

[dcfox1]

I have received moth notification  once and a while but only when they are close to the cam. As jguerdat said it does not determine by size. A vehicle doesn't look like a person regardless of size.  The moths look like birds up close and I get bird recording if it is near the cam as animal. 

[dresoccer4]

I'm receiving the moth false positive notification every night throughout the night. The sensitivity is set to 25 and I don't want to go much lower or else the camera will become worthless at night (when we need it most). 

Is everyone else getting so many false-positive notifications? If not, then I think there's an issue with the camera or software. I doubt this is standard operating procedure.

[K80Shooter]

@dresoccer4 

Sorry to inform you but it is normal. Mine was so bad that I stopped all notifications except for people. You could try just turning off "all other motion" in the smart notification settings. That should work.

[dresoccer4]

OK i'm unfamiliar with that setting, I'll see if I can figure it out, thanks